{"id":4836,"date":"2026-05-06T20:53:01","date_gmt":"2026-05-06T18:53:01","guid":{"rendered":"https:\/\/einklang-academy.com\/?page_id=4836"},"modified":"2026-05-07T08:44:00","modified_gmt":"2026-05-07T06:44:00","slug":"case-study-komax","status":"publish","type":"page","link":"https:\/\/einklang-academy.com\/en\/case-study-komax\/","title":{"rendered":"Case Study \u2014 Komax"},"content":{"rendered":"\n
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Case Study \u2014 Sustainability<\/p>\n

AI-Native Operational Excellence at Komax \u2014 from Lean to Lean 4.0<\/span><\/div>\n

A multi-year journey with Komax \u2014 a world-leading Swiss cable processing machine manufacturer based in Dierikon, Lucerne \u2014 from building 57 Green Belt practitioners to deploying an AI-Native Black Belt pilot that redefined the value stream as a strategic leadership instrument.<\/p>\n\n\n
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57<\/div>\n
Green Belts trained<\/div>\n<\/div>\n<\/td>\n
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7<\/div>\n
Leaders \u2014 AI-Native Black Belt pilot<\/div>\n<\/div>\n<\/td>\n
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2022\u201326<\/div>\n
Multi-year partnership<\/div>\n<\/div>\n<\/td>\n
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Lean 4.0<\/div>\n
AI-Native antifragile design<\/div>\n<\/div>\n<\/td>\n<\/tr>\n<\/table>\n<\/div>\n\n\n\n
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The journey<\/p>\n

Years of partnership as the foundation<\/h2>\n

Komax, the Swissmem Academy, and Einklang share a multi-year collaboration built on a consistent belief: sustainable operational excellence requires building internal capability \u2014 not consultant dependency.<\/p>\n\n\n
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Phase 1 \u00b7 2022\u20132026<\/p>\n

57 Green Belt practitioners<\/p>\n

Lean Six Sigma Green Belt training across Komax \u2014 building a stable Lean foundation with a shared understanding of processes, flow, and structured problem solving.<\/p>\n<\/div>\n<\/td>\n

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Phase 2 \u00b7 2024<\/p>\n

7 leaders \u2014 Lean Leadership<\/p>\n

Seven members of the Operations Leadership Team trained in Lean Leadership \u2014 anchoring systemic thinking and value stream management at the leadership level.<\/p>\n<\/div>\n<\/td>\n

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Phase 3 \u00b7 AI-Native pilot<\/p>\n

AI-Native Black Belt \u2014 Lean 4.0<\/p>\n

The Operations Leadership Team redefined as Orchestrators of the end-to-end value stream. The Einklang Agent and kyro deployed as enablers.<\/p>\n<\/div>\n<\/td>\n<\/tr>\n<\/table>\n<\/div>\n\n\n\n

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The methodology<\/p>\n

Lean 4.0 \u2014 AI-Native design, transdisciplinary thinking<\/h2>\n

The pilot at Komax marked the evolution from Lean to Lean 4.0. The goal was not further local efficiency improvement \u2014 but the development of an AI-Native, systemic design approach that connects Lean principles with new disciplines.<\/p>\n\n\n
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Antifragility<\/p>\n

Value streams are not maximally optimised \u2014 they are designed so that uncertainty makes them more robust. More resilience, not more efficiency.<\/p>\n<\/div>\n<\/td>\n

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Architectural innovation<\/p>\n

Focus on structures, interfaces, decision logic, and dependencies \u2014 not isolated process improvements. The system design, not the individual step.<\/p>\n<\/div>\n<\/td>\n

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Social cognition<\/p>\n

Shared perception, decision-making behaviour, and interaction are understood as central levers for system performance \u2014 not just process metrics.<\/p>\n<\/div>\n<\/td>\n<\/tr>\n<\/table>\n

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The Einklang Agent + kyro \u2014 making it operational<\/p>\n\n\n
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Einklang Agent<\/p>\n

Coached leadership along the value stream \u2014 supporting statistical analysis, structured root cause reflection, system effects, and decision options. Available 24\/7 inside Microsoft Teams.<\/p>\n<\/td>\n

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kyro<\/p>\n

Enabled the digital end-to-end mapping of the Order-to-Cash value stream \u2014 creating a shared, AI-supported, fact-based system picture for the entire management team.<\/p>\n<\/td>\n<\/tr>\n<\/table>\n<\/div>\n<\/div>\n\n\n\n

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Sustainability<\/p>\n

Key insights \u2014 what Komax proved<\/h2>\n

The Komax pilot generated insights that go beyond process improvement \u2014 they reframe what operational excellence means in the AI era.<\/p>\n\n\n\n
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Redundancy over maximum efficiency<\/p>\n

More resilience in the system strengthens antifragility. The goal is not to eliminate all slack \u2014 it is to build a value stream that performs better under pressure.<\/p>\n<\/div>\n<\/td>\n

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End-to-end visibility improves responsiveness<\/p>\n

A shared, real-time view of the entire Order-to-Cash value stream fundamentally improved Komax’s ability to respond to external changes quickly and deliberately.<\/p>\n<\/div>\n<\/td>\n<\/tr>\n

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Shared management enables clearer priorities<\/p>\n

Joint value stream management enabled clearer prioritisation and more conscious use of resources \u2014 reducing waste at the system level, not just the process level.<\/p>\n<\/div>\n<\/td>\n

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The value stream as a strategic instrument<\/p>\n

The value stream evolved from an analysis object into a strategic leadership instrument \u2014 the primary tool through which the Operations Leadership Team leads the business.<\/p>\n<\/div>\n<\/td>\n<\/tr>\n<\/table>\n<\/div>\n\n\n\n

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“<\/div>\n

We truly value the collaboration with Einklang. As a member of Swissmem, we see the Practitioner (Green Belt) and Orchestrator (Black Belt) programmes as key anchors for building capabilities and embedding a sustainable lean culture across all organisational levels.<\/p>\n

<\/div>\n

Operations Director<\/p>\n

Komax Switzerland<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Why this matters<\/p>\n

OE is one of the most powerful sustainability tools available<\/h2>\n

The Komax story is not just about efficiency gains. It is about what happens when an organisation builds deep OE capability over time \u2014 and then takes it to the next level with AI.<\/p>\n\n\n
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\u2193 Waste<\/div>\n
Reduced overproduction, rework, and unnecessary complexity across the value stream<\/div>\n<\/div>\n<\/td>\n
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\u2191 Resilience<\/div>\n
A system designed to perform better under uncertainty \u2014 not just optimised for normal conditions<\/div>\n<\/div>\n<\/td>\n
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\u221e Capability<\/div>\n
Internal OE capability that compounds over time \u2014 not a one-off project that ends when the consultant leaves<\/div>\n<\/div>\n<\/td>\n<\/tr>\n<\/table>\n<\/div>\n\n\n\n
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Ready to build this kind of capability in your organisation?<\/h2>\n

Book a call to discuss how Einklang can support your journey \u2014 from first Green Belt to AI-Native Orchestrator.<\/p>\n

\nBook a discovery call<\/a>\nRead: Swissmem case study \u2192<\/a>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Case Study \u2014 Sustainability AI-Native Operational Excellence at Komax \u2014 from Lean to Lean 4.0 A multi-year journey with Komax \u2014 a world-leading Swiss cable processing machine manufacturer based in Dierikon, Lucerne \u2014 from building 57 Green Belt practitioners to deploying an AI-Native Black Belt pilot that redefined the value stream as a strategic leadership…<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"fullwidth","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-4836","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false},"uagb_author_info":{"display_name":"Aslam Jilani","author_link":"https:\/\/einklang-academy.com\/en\/author\/aslam-jilani\/"},"uagb_comment_info":0,"uagb_excerpt":"Case Study \u2014 Sustainability AI-Native Operational Excellence at Komax \u2014 from Lean to Lean 4.0 A multi-year journey with Komax \u2014 a world-leading Swiss cable processing machine manufacturer based in Dierikon, Lucerne \u2014 from building 57 Green Belt practitioners to deploying an AI-Native Black Belt pilot that redefined the value stream as a strategic leadership...","_links":{"self":[{"href":"https:\/\/einklang-academy.com\/en\/wp-json\/wp\/v2\/pages\/4836","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/einklang-academy.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/einklang-academy.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/einklang-academy.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/einklang-academy.com\/en\/wp-json\/wp\/v2\/comments?post=4836"}],"version-history":[{"count":3,"href":"https:\/\/einklang-academy.com\/en\/wp-json\/wp\/v2\/pages\/4836\/revisions"}],"predecessor-version":[{"id":4870,"href":"https:\/\/einklang-academy.com\/en\/wp-json\/wp\/v2\/pages\/4836\/revisions\/4870"}],"wp:attachment":[{"href":"https:\/\/einklang-academy.com\/en\/wp-json\/wp\/v2\/media?parent=4836"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}